Contact Us

Do you offer free shipping?

Yes. We offer free standard shipping on all orders. Once your order has shipped, you will receive a confirmation email with tracking details.

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Are earrings final sale?

Yes. For hygiene and safety reasons, all earrings are final sale and cannot be returned or exchanged.

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What is your return policy?

We accept returns on eligible items within 14 days of delivery.

To be eligible for a return:

• Items must be unworn, unused, and in original condition

• Items must be returned in their original packaging

• Earrings are not eligible for return

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Who covers return shipping?

Customers are responsible for return shipping costs. Shipping fees are non-refundable.

We recommend using a tracked shipping method, as we are not responsible for lost or delayed return packages.

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How do I start a return?

To initiate a return, please contact us within 14 days of receiving your order with your order number and reason for return. Our team will provide next steps.

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When will I receive my refund?

Once your return is received and inspected, approved refunds will be issued to the original form of payment within a few business days. Processing times may vary depending on your financial institution.

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What if my item arrives damaged?

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.